Independent statutory authority · Telecommunications Act 2009

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Lodge a complaint

If your service provider has not resolved your problem, tell us about it. We will give you a reference number and acknowledge your complaint by email.

Contact your provider first. Most problems are resolved fastest by the company that supplies your service. If you have already done that and the problem continues, use this form.

Your details
We will send your reference number here.
What is your complaint about?

Select all that apply.

Your complaint
Include your account or phone number, the dates involved, and what your provider told you.

You will receive a reference number and an acknowledgement by email. See our privacy statement for how we handle your information.

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